Deliveries / Shipping
Orders are dispatched 1-2 days after receipt of payment. Depending on size, weight of item, your location or your choice or delivery - item will be delivered by Royal Mail or courier i.e. City Link who are usually a 2-3 day service. If you miss the delivery they will leave a card for you with a number to call to arrange redelivery. If the item is returned to us due to your failure to arrange redelivery or collection from local depot/sorting office, we will charge you another delivery fee and hold the right to charge an additional £15-30 inc VAT (to cover the return fee which is what we are charged by most courier companies). Where personal collections are available there is a £5 handling charge per item.
PLEASE NOTE: IF YOU LIVE IN ANY OF THE AREAS OR POSTCODES BELOW THERE MAY BE A DELIVERY SURCHARGE FOR STANDARD OR NEXT DAY /EXPRESS DELIVERY, PLEASE SEE ADDITIONAL COSTS BELOW OR CONTACT US FIRST BEFORE PURCHASING :-
NORTHERN IRELAND: BT POSTCODES (additional £8.99), REPUBLIC OF IRELAND (additional £20.99).
SCOTTISH MAINLAND: G83-G84, IV21-IV24, IV26-IV28, IV40, KW5, KW11-KW13, FK19-FK21, PA36, PA40, PH30-PH32, PH34-PH41,PH50. (+£10.99)
SCOTTISH OFFSHORE: HS1-HS9, IV41-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE. (+£20.99)
ISLE OF WIGHT: PO30-PO41. (+£20.99)
CHANNEL ISLANDS: GE-JE. (+£20.99)
SCOTTISH BORDERS: TD & DG. (+£10.99)
SCOTTISH MAINLAND: AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36-IV40, IV52-54, IV63, KW1-KW14, PH15-PH26, PA21-PA39, PH4-PH41, PH49-50. (+£10.99)
ALDERNEY,HERM & SARK: GY9. (+£20.99)
We accept returns within 14 days of purchase Returns must be in original packaging / unused / not damaged /in re-sellable condition. We will refund / replace once item is returned - we suggest you send so that you can track the item and keep the receipt. Returns request should be made in writing via ebay message or by emailing firstname.lastname@example.org, within 14 days from the day the goods were received. The buyer must pay for return costs, if any of the following applies: a) 'change of heart' and/or goods are no longer required b) the buyer bought the wrong item by mistake We will pay for the return costs if any of the following applies: a) the buyers feels there is a fault with the item - in this case we will request more details like the name of the installer, the mileage, and the nature of the fault. b) the item was confirmed via email as being correct for the buyer's vehicle prior to purchase 2} ITEM NO LONGER REQUIRED:- Return the item to our address. We will refund price paid for the item minus the price of shipping the item. Electrical Parts - NON-RETURNABLE once opened UNLESS FAULTY